Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information (avatar, bio, preferences)
• Payment information (billing address, payment method)
• Communications you send to us

Usage Information

We automatically collect certain information about your use of our services, including:

• Log data (IP address, browser type, pages visited, time spent)
• Device information (device type, operating system, screen resolution)
• Usage patterns (features used, time of use, frequency)
• Cookies and similar technologies

Content Information

We collect content you create, upload, or share through our services, including project data, messages, comments, and file attachments.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Develop new features and services
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support.

Team Collaboration

When you collaborate on projects with team members, certain information (such as project content, comments, and activity) is shared with those team members as necessary for the collaboration.

Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication requirements
• Regular backups and disaster recovery procedures
• Employee training on data protection

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

When you delete your account or request deletion of your data, we will delete or anonymize your personal information within 30 days, except where retention is required for legal compliance or legitimate business purposes.

6. Your Rights and Choices

Access and Portability

You have the right to access, update, or delete your personal information. You can also request a copy of your data in a portable format.

Communication Preferences

You can opt out of marketing communications at any time by following the unsubscribe links in our emails or by contacting us directly.

Cookies and Tracking

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our services.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Our use of third-party services (such as payment processors or analytics providers) is governed by their respective privacy policies and our agreements with them.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Your continued use of our services after any changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@config.app
• Address: 123 Business Ave, Suite 100, New York, NY 10001
• Phone: +1 (555) 123-4567

You can also visit our contact page to reach out.